Help centre
How can we
help you?
We answer the most common questions about bookings, rates and operations. Can't find yours? Write to us at ventas@gr340.com.
Bookings and partners
Fill in the registration form or email us at ventas@gr340.com. As soon as we receive your details, we will activate your account so you can start booking.
Yes. Our sales team is available 24/7 and you can contact it at ventas@gr340.com.
The guest books through the booking app; we verify their details and, once all conditions are met, check-in is carried out remotely or in person on the agreed date.
Make sure any special request (late arrivals, pets, etc.) has been reported to and approved by Linetor. If you have any questions, please contact us.
You can request it online. Within up to 72 hours, our sales department will notify you whether the booking could be confirmed or, otherwise, whether it is not possible.
Yes. Accommodation can be held for 2 days. If the hold is not cancelled within that time, the booking is automatically confirmed.
Rates and billing
No. All our prices do not include VAT.
The owner receives booking income directly and Linetor invoices monthly a 10% commission + the cleaning fee and maintenance work carried out. More detail in Plans.
In addition to our management commission, charges may apply for scheduled cleaning, maintenance and repairs, tourist-licence management, etc.
Operations and services
Yes. The post-checkout verification is included in full management: we check that everything works correctly and that there is no damage.
Yes. We have electronic locks for both the building and the property. More detail in the access and control services in Plans.
Contact us and we will guide you through everything related to your tourist-rental licence. We have a wide group of partners who will help you throughout the process.